Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erin Craft

Erin Craft

July 31, 2025

5  out of  5
rating by Erin Craft
"Not only did State Farm give me a great quote, their customer service representative Geoff was wonderful. He did all sorts of searching on my behalf and gave me his direct number so I could call him back - he answered again even after we had closed the deal to answer some questions I had. Great customer service. Thank you ❤️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Dominic Bass

Dominic Bass

July 29, 2025

5  out of  5
rating by Dominic Bass
"I worked with Ken Winters to bundle my home and auto insurance policies through State Farm, and the experience was excellent. Ken was responsive, easy to speak with and easy to work with overall. He answered all of my questions promptly and thoroughly, and his knowledge of the options available made the process smooth and easy to follow. I highly recommend him for anyone looking for a reliable and professional insurance agent."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Derwin Morris

Derwin Morris

July 17, 2025

5  out of  5
rating by Derwin Morris
"Great experience"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of John Malone

John Malone

July 15, 2025

5  out of  5
rating by John Malone
"My former house insurer AIG canceled my policy, saying it was reducing risk in my area. I gathered mailers and selected Liberty Mutual, who said my house was too expensive and referred me to Ken Winters, who did a quick and responsive job. One other agency priced way too high and another never responded to my query. As a bonus 'feel good,' a trusted neighbor said State Farm (different office) responded really well on a hail damage claim."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Damon Tomchick

Damon Tomchick

July 8, 2025

5  out of  5
rating by Damon Tomchick
"Expeditious response to request and inquiry. Outstanding service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mona Finch

Mona Finch

July 3, 2025

5  out of  5
rating by Mona Finch
"I am excited to begin my journey with Mr. Winter’s State Farm Agency! I worked with Mr. Geoff Leamon and he was very knowledgeable, professional, courteous, and helpful. He quickly answered all of my questions and ensured my transition was smooth. I have recommended “Geoff” to my son and would not hesitate to send any of my family members and friends to him."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tamara Campbell

Tamara Campbell

June 12, 2025

5  out of  5
rating by Tamara Campbell
"Mr. Winters was very knowledgeable and explained everything clearly, making the process easy to understand and helping me feel confident in my coverage options."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tara Martin

Tara Martin

June 12, 2025

5  out of  5
rating by Tara Martin
"Tera Mason is amazing! Always available when I call or email her with questions. Glad I made the switch from Nationwide to State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Andrea Cross

Andrea Cross

June 8, 2025

5  out of  5
rating by Andrea Cross
"Hi Ken, thanks for reaching out. My experience was wonderful. Tara was great, very pleasant & knowledgeable of her job. I had State Farm ins. with Bonnie Burkett for many years. She was a great agent as well as a Good Friend to me & my daughter. I feel that your agency will be great also. Looking forward to the experience with your agency for a long time."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Rudy Damron

Rudy Damron

May 5, 2025

5  out of  5
rating by Rudy Damron
"The service i received was superior. Geoff was very professional, knowledgeable, understanding and prompt in preparation of my insurance needs. You can always depend on the best service with Ken Winters- State Farm Insurance Agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Shelia Lyles

Shelia Lyles

April 21, 2025

5  out of  5
rating by Shelia Lyles
"Everyone was very nice"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Montanna Morgan

Montanna Morgan

March 4, 2025

5  out of  5
rating by Montanna Morgan
"been good to me the past 4 almost 5 years now I believe!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Philip Conlon

Philip Conlon

February 28, 2025

5  out of  5
rating by Philip Conlon
"Excellent so far!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Janae Adams

Janae Adams

February 5, 2025

5  out of  5
rating by Janae Adams
"An amazing company, awesome deals, Geoff was very informative and really cares about who he helps and how he can help more! I couldn’t be happier with my decision to switch to State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jerry Baysinger

Jerry Baysinger

January 28, 2025

5  out of  5
rating by Jerry Baysinger
"He was greati n helping with all my insurance needs ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of zeb falls

zeb falls

January 9, 2025

5  out of  5
rating by zeb falls
"The agent Wes very helpful and professional. Very happy with my experience. I will tell my friends. Thanks so much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sara Brunsting

Sara Brunsting

January 6, 2025

5  out of  5
rating by Sara Brunsting
"I spoke with adam at the office. He was straightforward and concise. I didnt feel like he tried to upsell or talk me into products that i didnt ask about. He gave me a great quote, took the time to explain the policy and had it all done in less than 15 minutes. I apprecitlate good quality, fast, accurate service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Alathia Jackson

Alathia Jackson

November 19, 2024

2  out of  5
rating by Alathia Jackson
"I am so disappointed in this State Farm agency. I had told a friend how great State Farm is and she went on line and signed up and received a good rate. She paid her money and rightly thought her coverage would start the next day and she cancelled her other auto coverage. She was so surprised when she received a notification from the state that said she had a lapse in coverage. She called State Farm to find out what happened and both Tera and Beth stated "she picked the date" and she explained several times that she didn't pick that date. My friend stated she would pay the difference and they said no, you could have had an accident during that time which she didn't thank God...and Tera and Beth stated they would call her back...which was on a Wednesday. On Monday she realized she had STILL not received a phone call back from either of them and she once again had to follow up with this agents office on Monday and they said they would call her back. For the first time through this entire experience they did call her back this morning (Tera) and they once again said she picked the date...my friend once again explained that she didn't and their response was well, you must have missed it...once again blaming her. I would have expected an apology, maybe some empathy for the situation, some sort of kindness to a new SF customer, see if there is anything they could have done for her....she received NONE of this...what a hugely disappointing experience with this agents office! The only reason I gave 2 stars is because of the good rate she received."
We responded:
"Thank you for your additional insight into this matter. We appreciate your feedback, and are always available to discuss these matters with our customers directly."
Profile photo of Jamie Doria

Jamie Doria

November 19, 2024

1  out of  5
rating by Jamie Doria
"Very disappointed in the response from this office. I just signed up with them and there was a lapse of coverage of two days. Instead of trying to get me the two days of coverage the office folks just kept telling me that I did not put the right date in when I told them I didn’t get that option. But they did take my money immediately. Either way I wanted my “new” insurance to assist me but that did not happen. I ended up paying a lapse of coverage fee to the DMV. Very unhappy start of insurance for the next six months."
We responded:
"Thank you so much for your feedback. We are deeply disappointed to hear you have not had a pleasant experience so far. We understand the convenience of purchasing a policy online, however we stress the importance of speaking with a licensed agent to ensure what you are purchasing meets your needs. We are always here to help, answer any questions that you have, or discuss your individual situation. "
Profile photo of DD Thornton

DD Thornton

August 5, 2024

5  out of  5
rating by DD Thornton
"A client of mine was in a difficult situation where he was unable to take care of various things regarding his auto in a timely manner. Thanks to fast action by Geoff at StateFarm, we were able to get my client’s most urgent matter taken care of simply and quickly."
Profile photo of Josh walborn

Josh walborn

March 12, 2024

2  out of  5
rating by Josh walborn
"Very disappointed in the lack of communication with this office."
Profile photo of ChrisLeSuav

ChrisLeSuav

January 18, 2024

1  out of  5
rating by ChrisLeSuav
"If i could leave 0 stars i would. This location was great at first but recently went downhill. They tried to triple my full coverage for no good reason and wouldnt give an explanation just tried to blame corporate. I dont have any accidents or tickets only a few roadside claims. When i called about it the agents are very snobby and even when speaking with a female manager she said "there was no magic wand" she had to help me. They don't update the online portal so im unable to get any help but they make sure they have my money. No one here helps. 0/10 would not recommend. I will sed be canceling my policy here soon."
Profile photo of Charlier Foddrell

Charlier Foddrell

January 3, 2024

5  out of  5
rating by Charlier Foddrell
"Always courteous and friendly"
Profile photo of Brian Jones

Brian Jones

August 22, 2023

5  out of  5
rating by Brian Jones
"Great explanation of services, excellent customer service!"
We responded:
"Thank you for your positive feedback and allowing us to help you with you insueance needs!"
Profile photo of Latoya W

Latoya W

April 26, 2023

5  out of  5
rating by Latoya W
"Ken is awesome, he is a great listener and very helpful. Ken really wants to help u with any questions never rush u off the phone made me feel like he had nothing but time . Very satisfied customer"
We responded:
"Thank you so much for your kind words and positive feedback. Always happy to help!"