State Farm® Insurance Agent Ken Winters

"The agent Wes very helpful and professional. Very happy with my experience. I will tell my friends. Thanks so much"

"I spoke with adam at the office. He was straightforward and concise. I didnt feel like he tried to upsell or talk me into products that i didnt ask about. He gave me a great quote, took the time to explain the policy and had it all done in less than 15 minutes. I apprecitlate good quality, fast, accurate service"

"I am so disappointed in this State Farm agency. I had told a friend how great State Farm is and she went on line and signed up and received a good rate. She paid her money and rightly thought her coverage would start the next day and she cancelled her other auto coverage. She was so surprised when she received a notification from the state that said she had a lapse in coverage. She called State Farm to find out what happened and both Tera and Beth stated "she picked the date" and she explained several times that she didn't pick that date. My friend stated she would pay the difference and they said no, you could have had an accident during that time which she didn't thank God...and Tera and Beth stated they would call her back...which was on a Wednesday. On Monday she realized she had STILL not received a phone call back from either of them and she once again had to follow up with this agents office on Monday and they said they would call her back. For the first time through this entire experience they did call her back this morning (Tera) and they once again said she picked the date...my friend once again explained that she didn't and their response was well, you must have missed it...once again blaming her. I would have expected an apology, maybe some empathy for the situation, some sort of kindness to a new SF customer, see if there is anything they could have done for her....she received NONE of this...what a hugely disappointing experience with this agents office! The only reason I gave 2 stars is because of the good rate she received."

"Very disappointed in the response from this office. I just signed up with them and there was a lapse of coverage of two days. Instead of trying to get me the two days of coverage the office folks just kept telling me that I did not put the right date in when I told them I didn’t get that option. But they did take my money immediately. Either way I wanted my “new” insurance to assist me but that did not happen. I ended up paying a lapse of coverage fee to the DMV. Very unhappy start of insurance for the next six months."

"A client of mine was in a difficult situation where he was unable to take care of various things regarding his auto in a timely manner. Thanks to fast action by Geoff at StateFarm, we were able to get my client’s most urgent matter taken care of simply and quickly."

"Very disappointed in the lack of communication with this office."

"If i could leave 0 stars i would. This location was great at first but recently went downhill. They tried to triple my full coverage for no good reason and wouldnt give an explanation just tried to blame corporate. I dont have any accidents or tickets only a few roadside claims. When i called about it the agents are very snobby and even when speaking with a female manager she said "there was no magic wand" she had to help me. They don't update the online portal so im unable to get any help but they make sure they have my money. No one here helps. 0/10 would not recommend. I will sed be canceling my policy here soon."

"Always courteous and friendly"

"Great explanation of services, excellent customer service!"

"Ken is awesome, he is a great listener and very helpful. Ken really wants to help u with any questions never rush u off the phone made me feel like he had nothing but time . Very satisfied customer"

"Ken was very helpful in the process of getting me the lowest premium for my two vehicles and on board with State Farm. Great customer service."

"Ken was great and explained everything to me perfectly I couldn't ask for a better experience!"

"!!!!UPDATE!!!! Based on my most recent experience with this particular office, I am choosing to cancel my auto policy with them. It's due to multiple factors, first and foremost my monthly premium actually more than doubled from the original quote I was quoted. Secondly, we could have worked around that, except when somebody says they'll call me back I expect a phone call back. Instead I've had to call them back to get the answers I'm looking for. And my phone calls started a week ago and I'm still in the dark as to why my insurance premium more than doubled. I can speculate why, that's neither here nor there. I redact my previous statement that I would recommend this office or state farm in general. I infact do not recommend state farm or this particular agent office for your insurance needs."

"Extremely friendly, helpful, and patient service! Went above and beyond in a very timely manner helping me sort changing insurance companies as well as my vehicle purchase supplying all the needed information."

"Very professional, courteous. Spent all the time I needed to understand policy and answer all of my questions. Gave me invaluable information."

"Been working with Kens State Farm group for a few years now. I have always had too many questions and they’re always willing to answer literally all of them! I would recommend them to anyone with any insurance needs!"

"So glad I chose State Farm for my auto insurance needs. All of the agents and staff are so helpful and courteous, and so easy to work with.. I was able to take care of everything over the telephone and all important documents were emailed to me promptly. And I saved money! I definitely plan to switch over my homeowners insurance as well. Thank you State Farm!"

"My go-to person at State Farm is my girl, Stefenie! She gets the job done for you! I love her personality, the way she interacts with people and her caring attitude. We talk business and can laugh all at the same time! They all are great at this agency but Stefenie stands out!"

"I have had the best experience with this office! Stephanie Lopez is a saint! She is so friendly and unbelievably helpful! I have been dealing with Stephanie and this office for about 3 years in trying to get my father on Medicaid as he is in a nursing home, this is a very daunting task. Stephanie has always been a shining star and is always willing to help with anything I need and follows up really well!"

"Mr. Ken and Stephanie is awesome people. Whenever I have problem or questions about my policy both of them will break it down to the the penny. Much luv to the staff..."

"Great Company"

"Honestly I just don’t know what to say. No one answered the phone, I called multiple times."

"The agent helping me was Alexis Stevens and let me just say! I have never encountered a person as kind and willing to help me in everything I needed. Kept me up to date with my policy change, answered all my questions. And was willing to help me deal with my previous insurance agency giving me a hard time on my cancellation. I am very happy to be part of this specific agency and will definitely recommend this statefarm agency to anyone looking. I am extremely pleased with the services and the way Alexis showed she cared to help me With any issues I had. I am blown away! Thank you!"

"Everyone I spoke with was so friendly and knowledgeable. They gave me a great quote and let me know of extra services available to me. I would definitely recommend Ken Winters for all your insurance needs."

"Ken Winters has been our personal agent for several years now... initially working at a different agency, and now at his new office. We gladly followed him to his new office, for the honest guidance, great recommendations and personal service we have come to expect. Seems like his new team thinks and works just like he does. They don't sell Insurance... they help you invest in and protect your future. Thanks Ken and the new Winters insurance group."