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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh walborn

March 12, 2024

2  out of  5 rating by Josh walborn
"Very disappointed in the lack of communication with this office."
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January 18, 2024

1  out of  5 rating by ChrisLeSuav
"If i could leave 0 stars i would. This location was great at first but recently went downhill. They tried to triple my full coverage for no good reason and wouldnt give an explanation just tried to blame corporate. I dont have any accidents or tickets only a few roadside claims. When i called about it the agents are very snobby and even when speaking with a female manager she said "there was no magic wand" she had to help me. They don't update the online portal so im unable to get any help but they make sure they have my money. No one here helps. 0/10 would not recommend. I will sed be canceling my policy here soon."
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Charlier Foddrell

January 3, 2024

5  out of  5 rating by Charlier Foddrell
"Always courteous and friendly"
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Brian Jones

August 22, 2023

5  out of  5 rating by Brian Jones
"Great explanation of services, excellent customer service!"
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Latoya W

April 26, 2023

5  out of  5 rating by Latoya W
"Ken is awesome, he is a great listener and very helpful. Ken really wants to help u with any questions never rush u off the phone made me feel like he had nothing but time . Very satisfied customer"
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Alexander DeAlva

March 7, 2023

5  out of  5 rating by Alexander DeAlva
"Ken was very helpful in the process of getting me the lowest premium for my two vehicles and on board with State Farm. Great customer service."
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Brittney Cook

February 3, 2023

5  out of  5 rating by Brittney Cook
"Ken was great and explained everything to me perfectly I couldn't ask for a better experience!"
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jittabug wallace

October 2, 2022

1  out of  5 rating by jittabug wallace
"!!!!UPDATE!!!! Based on my most recent experience with this particular office, I am choosing to cancel my auto policy with them. It's due to multiple factors, first and foremost my monthly premium actually more than doubled from the original quote I was quoted. Secondly, we could have worked around that, except when somebody says they'll call me back I expect a phone call back. Instead I've had to call them back to get the answers I'm looking for. And my phone calls started a week ago and I'm still in the dark as to why my insurance premium more than doubled. I can speculate why, that's neither here nor there. I redact my previous statement that I would recommend this office or state farm in general. I infact do not recommend state farm or this particular agent office for your insurance needs."
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Rielly Swanson

September 1, 2022

5  out of  5 rating by Rielly Swanson
"Extremely friendly, helpful, and patient service! Went above and beyond in a very timely manner helping me sort changing insurance companies as well as my vehicle purchase supplying all the needed information."
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Bianca Graves

March 21, 2022

5  out of  5 rating by Bianca Graves
"Very professional, courteous. Spent all the time I needed to understand policy and answer all of my questions. Gave me invaluable information."
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Emily Purcell

February 11, 2022

5  out of  5 rating by Emily Purcell
"Been working with Kens State Farm group for a few years now. I have always had too many questions and they’re always willing to answer literally all of them! I would recommend them to anyone with any insurance needs!"
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Michelle Saunders

February 8, 2022

5  out of  5 rating by Michelle Saunders
"So glad I chose State Farm for my auto insurance needs. All of the agents and staff are so helpful and courteous, and so easy to work with.. I was able to take care of everything over the telephone and all important documents were emailed to me promptly. And I saved money! I definitely plan to switch over my homeowners insurance as well. Thank you State Farm!"
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Evonne Carter

December 20, 2021

5  out of  5 rating by Evonne Carter
"My go-to person at State Farm is my girl, Stefenie! She gets the job done for you! I love her personality, the way she interacts with people and her caring attitude. We talk business and can laugh all at the same time! They all are great at this agency but Stefenie stands out!"
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moira iocona

October 26, 2021

5  out of  5 rating by moira iocona
"I have had the best experience with this office! Stephanie Lopez is a saint! She is so friendly and unbelievably helpful! I have been dealing with Stephanie and this office for about 3 years in trying to get my father on Medicaid as he is in a nursing home, this is a very daunting task. Stephanie has always been a shining star and is always willing to help with anything I need and follows up really well!"
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Connie Fisher

August 25, 2021

5  out of  5 rating by Connie Fisher
"Mr. Ken and Stephanie is awesome people. Whenever I have problem or questions about my policy both of them will break it down to the the penny. Much luv to the staff..."
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Bobby Peay Sr

June 15, 2021

5  out of  5 rating by Bobby Peay Sr
"Great Company"
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Edward Garner

June 14, 2021

5  out of  5 rating by Edward Garner
"I spoke with Ken this morning about a job opportunity that turned into a great conversation. If I were in the early stages of my career path I would love having the opportunity to work for Ken, as he seems to genuinely care about his employees. Having a family of his own, he recognized the value of putting family first and that's something you can't find at every company. Thank you for the connection today Ken. It was a pleasure."
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Too Fab96

December 28, 2020

1  out of  5 rating by Too Fab96
"Honestly I just don’t know what to say. No one answered the phone, I called multiple times."
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claudia Flores

October 28, 2020

5  out of  5 rating by claudia Flores
"The agent helping me was Alexis Stevens and let me just say! I have never encountered a person as kind and willing to help me in everything I needed. Kept me up to date with my policy change, answered all my questions. And was willing to help me deal with my previous insurance agency giving me a hard time on my cancellation. I am very happy to be part of this specific agency and will definitely recommend this statefarm agency to anyone looking. I am extremely pleased with the services and the way Alexis showed she cared to help me With any issues I had. I am blown away! Thank you!"
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Angela Mckenney

February 13, 2020

5  out of  5 rating by Angela Mckenney
"Everyone I spoke with was so friendly and knowledgeable. They gave me a great quote and let me know of extra services available to me. I would definitely recommend Ken Winters for all your insurance needs."
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Lonnie Grose

February 13, 2020

5  out of  5 rating by Lonnie Grose
"Ken Winters has been our personal agent for several years now... initially working at a different agency, and now at his new office. We gladly followed him to his new office, for the honest guidance, great recommendations and personal service we have come to expect. Seems like his new team thinks and works just like he does. They don't sell Insurance... they help you invest in and protect your future. Thanks Ken and the new Winters insurance group."